Longview Auto Repair

Regarding my 2015 Ford Edge Titanium A/C system troubleshooting and repair, facing a 90 + degree warm weather trend, my Edge’s A/C was blowing warm air with the A/C on, I was given a Etsy Auto repair recommendation, I’m glad I followed this advice. Front desk person was genuinely friendly and upbeat. The shop area was meticulously clean and organized. Repair took only 90 mins. I was given an update at approx. 45 mins about the repair. I was able to work remotely on my laptop from Etsy’s lobby area, utilizing their free WiFi while I waited. In my opinion, this place is a beacon of hope for auto repair shops.

Emily was the most helpful person I have ever had an interaction with in the automotive industry! I can't thank her and the team enough times. It was like a dream, we told them what we thought was wrong with our car, they said it would be ready in an hour, and then they diagnosed and fixed the problem within the time frame they said they would!!! I'm still in shock, and won't be taking my car anywhere else in the future for repairs.

Highly recommend!!!

I feel like I always get good service at Esty's. I just wish they opened earlier in the morning or stayed open later in the evening for picking up/dropping off a vehicle. The work they do on my vehicle to keep it in top shape is of good value.

Hands down the best experience I've ever had getting my car worked on! Not only were they the kindest in a really tough situation, but the pricing was so fair and reasonable. I'm so appreciative of having a place to go that could work with me on a tight budget. l will definitely be back for all my future needs!

They were amazing. Sadly had to send 2 vehicles in the span of a week. One was totaled, the other they were speedy and even slightly cheaper then the initial quote. Would use them again ( but hopefully not too soon!)

Friendly thorough service, informative when needed. Will return.

Pricey for a poor gal but incredible customer service & worth the transparency!

I needed my heater core replaced. They got me in right away and finished the project in a timely manner. After I got my truck back, everything worked great except my heater fan was making an unusual noise. I took it in to have them check it out and they fixed it on the spot. The staff was very pleasant to deal with and the tech’s did a great job and answered all of my questions. I’m very happy with Estey’s. I will be recommending them to anyone needing auto repair.