Esty’s came highly recommended, and they absolutely lived up to it! They were able to get me scheduled within a day of calling with transmission concerns for my Subaru Forester, which I truly appreciated. From start to finish, the entire process was efficient, transparent, and reassuring. The service advisors, Bri and Isabella, were friendly, professional, and consistently communicative. They kept me informed throughout the process and explained everything in a way that was clear and easy to understand. The technicians provided a thorough and informative inspection that included photos comparing my existing fluids to new fluids, which was incredibly helpful and allowed me to make informed decisions about my car. I truly appreciated that they outlined what needed immediate attention, what should be addressed soon, and what could wait. Everyone I interacted with was knowledgeable, professional, and skilled. As an added bonus, the shop manager went above and beyond by providing transportation to and from work so I didn’t have to miss any time while the repairs were completed, which was exceptionally thoughtful and accommodating. Ultimately, I had my transmission fluid drained and refilled, my spark plugs replaced, and both the front and rear differential fluids serviced. I noticed an immediate improvement in how my car drives and couldn’t be happier with the results. I’m very pleased with both the quality of the work and the level of service I received. Esty’s has certainly earned my trust, and I would confidently recommend them to anyone looking for honest, professional, and reliable car care in the Longview area.