This shop was referred to us by a local as we are fairly new to the area. I had bought an old truck and was looking for someone to do the ole once over. The people are nice to deal with. Taylor represents the shop well. The mechanic working on my truck did a thorough job checking my truck. The communication was delayed as I was told I would receive an update on Thursday, but did not. Was told they would have something to me Friday. I did not receive an update. To be fair, this isn't my everyday vehicle so I wasn't all that worked up about the inconsistency, but if you say you're going to update, update. Even if it's to say you're still working on it. In the end, I received a comprehensive report of what they found. Honestly, most of the stuff I fixed myself and will monitor the rest. I have no Issues recommending Esty's to anyone who asks.